3ptti Privacy Policy 🔒

1. Introduction

This Privacy Policy ("Policy") describes how 3ptti ("we", "us", "our", "the Platform") collects, processes, stores, uses, and protects the personal data of individuals ("User", "you", "your") who register for and use the services available at 3ptti.app (the "Services").

We are committed to handling your personal data with transparency, integrity, and respect. This Policy has been prepared in accordance with internationally recognised data protection principles and reflects our genuine commitment to safeguarding the privacy of every user on our platform – including the many players who join us from Karachi, Lahore, Islamabad, and across Pakistan.

By registering an account with 3ptti, making a deposit, or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2. Data Controller

3ptti acts as the data controller in respect of the personal data collected through the 3ptti.app platform. The data controller is responsible for determining the purposes and means by which personal data is processed.

If you have any questions, requests, or concerns regarding how your personal data is handled, please contact our dedicated privacy team at: [email protected]

3. Data We Collect

We collect personal data through a variety of means, including information you provide directly to us, data generated through your use of the platform, and information received from third-party service providers. The categories of personal data we collect include:

Category	Examples	How Collected
Identity Data	Full name, date of birth, CNIC number, nationality	Registration & KYC process
Contact Data	Email address, Pakistani mobile number, residential address	Registration form
Financial Data	JazzCash/Easypaisa account details, HBL/UBL bank details, transaction history, PKR balance	Cashier & payment processing
Technical Data	IP address, device type, browser version, operating system, session data	Automated collection via platform
Usage Data	Games played, bets placed, login timestamps, feature interactions	Platform activity logs
KYC Documents	CNIC copies, proof of address, payment method verification documents	Identity verification process
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support interactions

We do not knowingly collect sensitive personal data beyond what is strictly necessary for identity verification, payment processing, and regulatory compliance obligations.

4. How We Use Your Data

We use your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 3ptti user account, including authentication and access control.
• Identity Verification (KYC): To verify that you meet the eligibility requirements for using the platform, including age verification (18+) and identity confirmation.
• Payment Processing: To process PKR deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah, and to facilitate withdrawals to your nominated payment method.
• Service Delivery: To provide access to games, sports betting, promotions, and all other platform features included in our Services.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming behaviour, implement player protection measures, and enforce self-exclusion or account restriction requests in compliance with our responsible gaming obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and process complaints submitted through our support channels.
• Legal Compliance: To comply with applicable anti-money laundering (AML), know-your-customer (KYC), and other legal and regulatory obligations applicable to the platform's operations.
• Platform Improvement: To analyse usage patterns and technical performance data in order to improve the quality, reliability, and features of the 3ptti platform.
• Marketing Communications: With your consent, to send you information about promotions, bonuses, new games, and relevant platform updates. You may opt out of marketing communications at any time via your Account Settings.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you have agreed to, including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable AML, KYC, fraud prevention, and other regulatory requirements applicable to online gaming operations.
• Legitimate Interests: Processing carried out to pursue our legitimate interests in fraud prevention, platform security, responsible gaming enforcement, and service improvement, where such interests do not override your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent – in particular for marketing communications. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

6. Cookies & Tracking Technologies

6.1 The 3ptti platform uses cookies and similar tracking technologies to enable core platform functionality, maintain your authenticated session, and improve your overall experience.

6.2 The following categories of cookies are used on 3ptti:

• Strictly Necessary Cookies: Required for the platform to function. These cookies cannot be disabled without impairing core services such as login session management and security features.
• Functional Cookies: Used to remember your preferences such as language settings, game lobby filters, and display options between sessions.
• Analytical Cookies: Used to collect aggregated, anonymised data about how users navigate and interact with the platform. This data is used solely for internal platform improvement purposes.

6.3 3ptti does not use third-party advertising cookies or behavioural tracking cookies that profile you for external advertising purposes.

6.4 You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will impair platform functionality.

7. Data Sharing & Third-Party Disclosure

3ptti does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with carefully selected third-party categories only as follows:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment service providers, strictly for the purpose of processing your transactions. Each processor operates under its own data protection obligations.
• Game Content Providers: Licensed game studios such as PG Soft, Pragmatic Play, Habanero, and Spadegaming may receive anonymised session data necessary for game operation and RNG integrity verification.
• Identity Verification Services: Third-party KYC and AML compliance service providers used to assist with identity verification during the onboarding process.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order, or regulatory authority instruction, we may disclose personal data to competent authorities. We will notify you of such disclosure where legally permitted to do so.
• Professional Advisors: Legal counsel, auditors, and accountants, bound by professional confidentiality obligations, where necessary for the legitimate operation of the platform.

8. Data Retention

8.1 We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

8.2 As a general principle, account data is retained for a minimum of five (5) years following account closure to comply with AML and KYC record-keeping requirements. Financial transaction records may be retained for longer periods where required by applicable law.

8.3 Usage data and platform logs are retained for a rolling twelve (12) month period, after which they are either deleted or anonymised for aggregated analytical purposes.

8.4 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

9. Data Security

3ptti implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data at rest, including financial and identity documentation
• Strict internal access controls ensuring that personal data is accessible only to authorised personnel with a legitimate operational need
• Two-factor authentication (2FA) options for account access security
• Regular security assessments and vulnerability monitoring of platform infrastructure
• Employee training on data protection and information security practices

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal data, we will notify you in accordance with our breach notification obligations.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of the personal data 3ptti holds about you:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances while a rectification or objection request is being considered.
• Right to Object: You may object to processing of your personal data where we rely on legitimate interests as the legal basis, and to direct marketing at any time.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to us.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all rights requests within thirty (30) days of receipt.

11. Children's Privacy

The 3ptti platform is strictly intended for adults aged 18 years and over. We do not knowingly collect, process, or store personal data from individuals under the age of 18. Age verification is a mandatory component of the 3ptti registration and KYC process.

If you believe that a person under the age of 18 has registered an account or provided personal data on the 3ptti platform, please contact us immediately at [email protected]. Upon confirmation, we will immediately close the relevant account and delete all associated data.

12. International Data Transfers

In certain circumstances, your personal data may be transferred to and processed in countries outside Pakistan where our technology infrastructure, service providers, or game content partners are located. Where such transfers occur, we take appropriate steps to ensure that your personal data remains protected to a standard equivalent to that applied within Pakistan, including through contractual data protection clauses with applicable third parties.

13. Changes to This Privacy Policy

3ptti reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Material changes will be communicated to registered users via email to the address on file, or through an in-platform notification, no less than seven (7) days prior to the updated Policy taking effect.

Your continued use of the 3ptti platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 3ptti, please contact our support team:

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within thirty (30) calendar days of receipt.